Call Us Today
(585) 204-0798
Call Us Today
(585) 204-0798
Clear, Straightforward Pricing
Senior-level IT expertise for small businesses — no retainers, no long-term contracts.
Remote Support
Perfect for quick fixes, troubleshooting, and Microsoft 365 support without a site visit.
*Quick Fix Session (under 30 minutes)
| $50 flat |
|---|---|
**Remote Support Hourly Rate | $120 per hour |
***10-Hour Block | $1080 |
* Quick Fix Session: For issues that are resolved in less than 30 mins, you will be billed a flat $50 charge.
** Remote Support Hourly Rate: Any remote support sessions over 30 mins will be billed at $120/hr.
*** 10-Hour Block: Purchase prepaid hours and save $120! Prepaid hours are usable for 1 year.
On-Site Support
For issues that are easier to solve in person: network, Wi‑Fi, printers, devices, and office setups.
On-Site Visit (1 hour minimum)
| $145 per hour |
|---|---|
*Half-Day Block (up to 4 hours)
| $520 flat |
**Full-Day Block (up to 7 hours)
| $850 flat |
Travel included in pricing for Rochester, Webster, Penfield, Irondequoit, Fairport, Henrietta, Brighton, Greece. Locations outside this area will be quoted separately for travel.
*Half-Day Block (up to 4 hours): Save by purchasing a block of 4 hours. Reduces hourly cost to $130/hr
**Full-Day Block (up to 7 hours): Save by purchasing a block of 7 hours. Reduces hourly cost to $121/hr
Project-Based Work
For upgrades, migrations, multi-user setups, or anything that goes beyond a simple support session.
Project Work Rate | $175 – $250 per hour (rate depends on project size & complexity) |
|---|
You will receive a clear estimate after a short discovery call so you know what to expect before work begins.