On‑Demand IT Help for Local Rochester Businesses
Quick fixes. No contracts. No monthly fees. Just real help when you need it.
Popular Services We Offer
MS 365 Support & Fixes
- Outlook Issues
- File Access Issues
- Teams Issues
- OneDrive/SharePoint Online
Wi-Fi & Network Troubleshooting
- Random internet drops
- Slow Wi-Fi
- Printer not connecting
- Poor coverage
Employee Onboarding / Offboarding
- New user setup
- Email and device configuration
- Removing ex-employee access
Email Issues
- Email deliverability issues
- Emails going to spam
- Customers not receiving messages
- “Your DMARC is failing” errors
SharePoint / OneDrive
- Staff can’t access shared folders
- Permissions messed up
- Sync conflicts
- Missing files
Virus / Malware Removal + Security Cleanup
- Malware cleanup
- Reset browsers
- Harden security settings
- Patch and update devices
Backup Setup or Verification
- Set up OneDrive auto-backups
- Configure SharePoint libraries
- Check retention settings
- Validate backups are actually working
Printer / Scanner / Label Printer Setup
- Brother
- Zebra label printers
- HP all-in-ones
- Network printing issues
Service Areas
We regularly provide on-site visits for small businesses in and around:
- City of Rochester (east side & downtown)
- East Rochester, NY
- Fairport, NY
- Webster, NY
- Penfield, NY
- Henrietta, NY
- Pittsford, NY
- Greece, NY
- Irondequoit, NY
- Ontario, NY
- Brighton, NY
Who We Work With
Resurge Technology is a great fit for:
- Small professional offices (legal, financial, counseling, etc.)
- Local trades & service businesses
- Nonprofits and community organizations
- Independent contractors & solo business owners
- If you’re not big enough for a full-time IT department, but still need someone you can call when things break, that’s exactly what we do.
Need Something Fixed Today?
Reliable, affordable, local IT help — book a on-site visit or remote session today!
Call Us (585) 204-0798
Blog Posts
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